Refund & Cancellation Policy

Last updated:

Sigmix, Inc.

2093 Philadelphia Pike #1549, Claymont, Delaware 19703, United States

[email protected]

Who Processes Your Payment

Sigmix uses Paddle as our Merchant of Record. Paddle handles order processing and provides customer invoicing and support for billing queries.

Subscriptions

All plans renew automatically unless cancelled. You can cancel anytime from your account; cancellation stops the next renewal (your access remains active until the end of the paid period).

Refunds (Self-Serve Monthly Plans)

14-Day Guarantee

No Quibbles Money-Back Guarantee

We offer a 14-day "no quibbles" money-back guarantee on first-time monthly purchases if the product does not meet your needs.

  • We offer a 14-day "no quibbles" money-back guarantee on first-time monthly purchases if the product does not meet your needs.
  • To request a refund, contact [email protected] within 14 days of the transaction and include the order number.

Orders via iPhone Application

For orders via our iPhone application, the 7-day free trial is automatic and you are only charged by Apple after 7 days. You can cancel anytime before that to avoid being charged.

How to Get Help

Subscription Questions

[email protected]

Refund Requests

[email protected]