This Cookie Policy explains how Sigmix (“Sigmix,” “we,” “us”) uses cookies and similar technologies on the Sigmix websites (sigmix.ai, sigmix.sa) and platform. It supplements our Privacy Policy and is written to meet the consent and transparency requirements of the Saudi Personal Data Protection Law (PDPL).
What cookies are
Cookies are small text files placed on your device when you visit a website. We also use similar technologies such as pixels, local storage, and SDKs. Some are set by us (first-party); some by our providers (third-party). Cookies can be session (deleted when you close your browser) or persistent (kept for a set period or until deleted).
The categories we use
| Category | What it does | Consent |
|---|---|---|
| Strictly necessary | Core functionality: login and session management, security, fraud prevention, load balancing, and the billing/checkout flow. The Services won't work properly without these. | No consent required |
| Functional / preference | Remembers your choices — language, theme, RTL/LTR, workspace, and similar — for a better experience. | Consent required (where non-essential) |
| Analytics / performance | Helps us understand usage — pages and features visited, errors, performance — so we can improve the Services. | Consent required |
| Marketing | Measures and supports our marketing (where we run it). We do not use cross-site advertising trackers without consent. | Consent required |
Non-essential cookies (functional, analytics, marketing) are blocked until you accept them. We do not use pre-ticked boxes, and rejecting is as easy as accepting.
Cookies and providers
Sigmix (first-party) · Strictly necessary · In-Kingdom. Purpose: login, session, security, checkout. Cookies: sigmix_session — your sign-in session (HttpOnly and Secure; never readable by page scripts) · locale — your language choice (English or Arabic). Type / duration: session + persistent (up to 12 months). Transfer: in-Kingdom.
Sigmix (first-party) · Analytics · In-Kingdom. Purpose: site and product usage analytics, on our own in-Kingdom infrastructure — random identifiers, not your name or email. Cookies: _smx_vid — visitor identifier (12 months) · _smx_sid — session identifier (30 minutes, sliding) · _smx_utm — campaign attribution (UTM) (90 days). Type / duration: persistent (30 minutes to 12 months). Transfer: in-Kingdom.
Google Analytics 4 (Google) · Analytics · Cross-border. Purpose: marketing-site usage analytics. Cookies: _ga and _ga_* (measurement ID G-SFZ08JWRQ8). Type / duration: persistent (up to ~14 months). Transfer: cross-border (Google).
We do not currently set any marketing or advertising cookies. Third-party cookies are also governed by those providers' own privacy policies. Cross-border transfers are handled as described in the Privacy Policy.
Your choices and how to withdraw consent
- Consent banner. On your first visit (and again periodically, or when our cookies change) you can Accept all, Reject non-essential, or Manage preferences (granular, per category).
- Change anytime. Reopen your choices via the “Cookie settings” link in the website footer.
- Browser controls. You can block or delete cookies in your browser settings; blocking strictly-necessary cookies may break login, checkout, or other features.
- Consent records. We log your consent choices (timestamp and categories) as evidence of consent, and keep these records as stated in the Privacy Policy.
Changes
We may update this Cookie Policy. Material changes are notified per the Privacy Policy. In case of conflict between language versions, the Arabic version prevails.
Contact
Questions: dpo@sigmix.sa. See also the Privacy Policy.